![]() ![]() For Android users, Go Settings > Applications > Manage Applications > Instagram, tap Uninstall and reinstall it in the Google Play Store.ģ.For iPhone and iPad users, please tap and hold the Instagram app icon until it shakes from the Home screen tap x on the app to delete it and reinstall Instagram in the App store.Attempted launch from within Steam as well as from EA App Made exceptions in for all exe files in Windows Defender so AV would not block access anywhere Made sure I wiped cache before re-install Re-validate local files in Steam (validated ok and made no difference) Very sad right now since I have 30 hours logged on the game and now I can't refund it and can't use it. Nothing has changed with my network, firewall, etc. The thing is it was running perfectly fine yesterday morning. Even tried the old origin app, it didn't work either. I tried re-installing the EA App after wiping it completely, including cache and reg entries. I will note that many others on the Steam discussion board were having similar problems last night. Note that is was working purfectly fine launching from Steam (auto launched EA-App) until last night. Tried launching from within the app, and also from Steam. But if I log into EA App without running the game I can log in just fine! So my account is just fine! ![]() If I log into the the EA App first and then try and launch it, it asks me to log in again, and then says "Something went wrong. Now when I try and start the game it tries to start EA App and then closes it, and gives up. The game was Mass Effect Legendary.įor me everything was working fine a day ago - I had 30 hours logged. Now it is totally unusable.ĭownloadied and installed the EA App because I purchased an EA game on Steam and it required Origin or EA App. It was working fine for a couple of days. What do you expect to see? Should have launched the game. What happens when the bug occurs? See above: - Attempt to launch game from Steam (this should auto-launch EA App, and it attempts to do so, but fails) - Attempt to open EA App and then launch game from Steam - this asks for another login into EA App, and then fails with error message or black screen - Attempt to launch from within EA App - sometimes this does nothing, or it goes to a black screen, or it crashes the App and asks to restart (which goes to black screen). Try to launch the game in one of the following ways: - Attempt to launch game from Steam (this should auto-launch EA App, and it attempts to do so, but fails) - Attempt to open EA App and then launch game from Steam - this asks for another login into EA App, and then fails with error message or black screen - Attempt to launch from within EA App - sometimes this does nothing, or it goes to a black screen, or it crashes the App and asks to restart (which goes to black screen). Install EA Game from Steam (Mass Effect Legendary) Make sure network is good and Windows Firewall is not blocking. Steps: How can we find the bug ourselves? Have Steam and EA App installed.on PC. How often does the bug occur? Every time (100%) ![]() But if I log into EA App without running the game I can log in just fine! So my account is just fine! The error message is not always there. For me everything was working fine a day ago - I had 30 hours logged. Summarize your bug Downloadied and installed the EA App because I purchased an EA game on Steam and it required Origin or EA App. Which client functionality are you experiencing this bug with? Launch Game Error Report ID (learn how to create an Error Report ID in the sticky post) ![]()
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